We invented this.
Now we’re bringing it to you.
DIYFixIt.tech is the next generation of RID — Remote Interactive Diagnostics — originally invented right here in the USA. We’ve taken that proven technology and rebuilt it for the modern web, powered by AI, guided by real repair experience.
From PC-based RID to AI-powered diagnostics
Remote Interactive Diagnostics — RID — was originally developed as a PC-based system that walked users through repair procedures step by step, matching the right test to the right symptom in real time. It was a new idea. It worked.
Today we’ve rebuilt that same system from the ground up using modern AI, cloud infrastructure, and on-demand video. The core idea hasn’t changed — get the right diagnostic in the hands of the person who needs it, one step at a time.
Help people fix what they own
Too many products end up in landfills because the owner couldn’t get a straight answer about what was wrong. Repair shops are expensive. Manuals are confusing. YouTube videos don’t know your specific situation.
We built DIYFixIt to change that. Free AI-guided diagnostics. Real test procedures. Matched repair videos. Step by step. No guessing.
Built by people who actually fix things
A team of 5 repair technicians, developers and diagnostics specialists — all based in the USA.
All technology invented right here in the USA
From the original RID concept to the AI-powered platform you’re using today — every part of this system was conceived, designed and built in the United States. We’re proud of that and we’re just getting started.
Ready to try it?
Free. No signup. Just describe your problem and let’s get started.
Start My Free Diagnostic